Purchasing

1. How could I buy the products I need if there is no price in the website?

Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request.

2. How long could I get reply of my enquiry?

Buyers will get a reply within 24 hours.

3. What kind of warranty you offer?

We provide 6 months warranty term for most.

4. How about the after sales service?

A.  We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers’ complains and feedback.
B.  We offer 24-hour online service to help buyers solving problems.
C.  We offer buyers updated market information regularly.
D.  We offer full- package service for those buyers visiting Elekworld.com.